Claim or create
Google Business Profile
Manage how your business information appears on Google Search and Maps. Google generally requires in person customer contact during stated hours.
Why it matters
A customer checking Google for your hours may plan a visit around what the profile says. Prioritize updating it when your address, regular hours or holiday hours change.
Step by step
Find the existing profile
Sign in with the Google Account your business will use. Search Google Maps for your exact business name and city. Match the address or service area before selecting a result.
Claim or create the right profile
If the existing profile is unverified, choose Claim this business, then Manage now. If the business is missing and eligible, use Add your business to Google. If an owner already manages it, use Google’s ownership request process.
Complete Google’s verification
Choose an option Google offers and follow its prompts. Methods depend on the profile and can include video, phone or text, email, live video or mail.
Check what customers see
After verification, review your category, contact information, website and hours. If you serve customers at their locations and do not receive customers at your address, follow Google’s service area rules and hide the address.
Check the result
Open Google Maps and confirm you found the correct location, hours and public address or service area. Online only businesses are generally ineligible for a Business Profile.