Claim or create
Trustpilot
Claim the review profile tied to your business website so you can correct your company details and respond to reviews. Trustpilot offers a free plan.
Why it matters
A public review page can exist before you manage it. Claim it when customers already leave feedback there so you can respond in your own voice and help readers identify the right business.
Step by step
Look up your business domain
Search Trustpilot for the website your customers use. Check the domain carefully when businesses share a similar name or your company has several websites.
Start with Trustpilot Business
Use Create free account and enter the active business website and your work contact details. Use an email address on your business domain if you have one.
Verify the connection
Follow the account prompts to confirm your relationship to the business. If the email and domain differ, use the verification options Trustpilot offers in your account.
Complete the profile
Add a factual description and current contact information. Keep review invitations neutral and avoid incentives or selecting only customers you expect to respond positively.
Check the result
Find the Claimed label on the public profile and confirm it points to the right website. Verify that the team can manage the profile from Trustpilot Business.