Request provider access

WebMD Care and Vitals

WebMD Care Directories offers a free claimed Basic Profile. WebMD handles directory support for WebMD and Vitals. Check the two public pages separately.

Why it matters

Patients may find a clinician's specialty, insurance or contact information on either WebMD Care or Vitals. Check both when a provider changes locations or stops accepting a plan.

Step by step

  1. Check both directory records

    Search for the clinician on WebMD Care and Vitals. Write down the links to the matching public profiles and any information that needs correction.

  2. Request the free Basic Profile

    Use WebMD's provider claim form. Provide the clinician's name, practice name and direct contact details. Follow the access instructions WebMD sends.

  3. Correct basic information

    Review specialties, education, credentials, accepted insurance and contact information. Use WebMD Customer Care for directory corrections that you cannot make directly.

Check the result

Reopen the public WebMD Care and Vitals records separately. Compare the information that each page displays with the practice's current public details.