Claim or create
ChatGPT Business Hub
Claim a business listing, submit updated information and see available insights after approval. ChatGPT makes its own recommendations.
Why it matters
Someone asking ChatGPT about your business may be trying to reach you or confirm what you offer. If an eligible listing has outdated details, claiming it gives you a way to send current information to OpenAI for review.
Step by step
Find the right listing
Sign in to ChatGPT and open Business Hub. Search by business name, check the website or address and confirm the account you want to use. Eligible online businesses may see an option to add a missing profile. Local stores and restaurants can currently claim only an existing U.S. listing.
Choose an offered verification method
Follow the phone, business email, domain or Shopify option if available. For domain verification, give your DNS administrator the exact TXT record type, host and value shown. Once the administrator adds it, return to Business Hub and choose Verify domain.
Watch for OpenAI’s claim decision
OpenAI will email the result or ask for more information. If an existing profile is already claimed, follow the ownership dispute option. If the profile is locked, use the support option.
Complete Persona and review public information
For an existing profile, follow the Persona prompts after claim approval. Persona approval enables the verified badge, profile updates for OpenAI review and available insights. When Persona is used to create a new profile, OpenAI’s approval also publishes it.
Check the result
Check Business Hub for claim approval and Persona approval as separate milestones. If you work with an agency, the admin who claimed the listing can grant access through Business Hub.