Product feed

ChatGPT product feeds

Connect Shopify or send a supported product feed with current inventory and pricing.

Why it matters

If your inventory or prices change often, a current feed gives ChatGPT product details you can update at the source. Prioritize it when you have a catalog you can keep accurate.

Step by step

  1. Complete Business Hub verification

    Claim the business and wait for claim approval. Complete Persona and wait for approval before connecting a feed. Check whether the product feed controls appear for your profile.

  2. Choose a feed source

    If you use Shopify, follow the available Shopify connection prompts. For a CSV or hosted feed, use the fields in OpenAI’s product feed specification.

  3. Check what the feed sends

    Use public product information such as title, price, availability, image and product URL. Keep the feed current with your actual store.

  4. Review the connection

    Check the feed status in Business Hub and address errors in your catalog or source file. Open a sample product page to confirm the details.

Check the result

Confirm the feed is connected and your sample product data matches the store. ChatGPT decides which products to show.